SiteFactsDocs

Privacy Policy

How SiteFacts collects, uses, and protects your information. Placeholder copy pending legal review.

Placeholder notice. This is draft placeholder copy for the documentation site and is not the final policy. It must be reviewed and finalized by qualified legal counsel before publication.

1. Information we collect

We collect information needed to provide and improve the Service, including:

  • Account information — such as your name, email address, company or workspace name, and role, provided when you sign up or are invited.
  • Workspace activity — the parcels, floor plans, customers, properties, and reports you create or interact with.
  • Usage and device data — basic technical information generated as you use the Service, such as log data and browser details.

2. How we use information

We use the information we collect to:

  • operate, maintain, and secure the Service;
  • research and deliver SiteScore and SiteFacts reports you order;
  • provide customer support and communicate with you about your account;
  • improve and develop product features.

3. Sharing and third parties

We rely on third-party processors to deliver functionality — for example, mapping and geocoding providers (such as Google), data providers (such as Regrid, FEMA, and USGS), and email and infrastructure providers.

  • We share information with these processors only as needed to operate the Service.
  • We do not sell your personal information.
  • We may disclose information when required by law or to protect the rights, safety, or property of SiteFacts, our users, or the public.

4. Data retention and security

We retain information for as long as needed to provide the Service and meet our legal obligations, and we apply reasonable safeguards to protect it. No method of transmission or storage is completely secure. (Specific retention periods and security measures to be confirmed by counsel.)

5. Your choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may manage certain account and communication preferences within the Service. To make a privacy request, contact us through the main site.

6. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the Service or by other reasonable means.

7. Contact

Questions about this policy can be directed to SiteFacts through the main site.

Last updated: June 1, 2026